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Agile and Scrum
  • Agile & Scrum

    Applying Flow Metrics for Scrum

    Is your team answering the same three questions at the Daily Scrum but not seeing any work move? Are you overcommitting to every sprint and stuck with endless carry-over? Do your retrospectives feel like the same conversations with little impact?

    Then your Scrum Team needs Flow Metrics! In this course, you will learn how to leverage four simple data points to …

  • Agile & Scrum

    Applying Metrics for Predictability

    “When will it be done?” “How many items will I get in the next release?” “When will all of the items in the backlog be completed?” Those are some of the first questions that your customers will ask you once you start work for them.

    This hands-on workshop will provide you with the tools you need to answer those questions predictably. …

  • Agile & Scrum

    Applying Professional Kanban

    Kanban is fast becoming the modern way to manage an organization’s delivery of customer value. In today’s always-on environment, you need a clear set of practices that don’t get in the way of your ability to continuously deliver but that provides enough structure to keep everyone aligned and focused. This course will give you an in-depth introduction to improving your …

  • Agile & Scrum

    Applying Professional Scrum for Software Development™(APS-SD)

    Applying Professional Scrum for Software Development™ (APS-SD) is a hands-on course where students experience how to deliver quality software using Scrum with Agile and DevOps practices. Students work in Scrum Teams over a series of Sprints, creating code on a realistic software system to learn Scrum while using Scrum.

    In this course, students gain a real-world view of what it is …

  • Agile & Scrum

    Applying Professional Scrum™ (APS)

    Applying Professional Scrum™ (APS) is a hands-on, activity based course in which students experience how Professional Scrum and the Scrum framework improve their ability to deliver value compared to traditional methods. Scrum provides a better way of working that highlights the use of experimentation, incremental delivery of customer value, frequent feedback loops and the fostering of strong team dynamics.

    The course …

  • Agile & Scrum

    Applying Scaled Portfolio Kanban

    “What are our teams working on?” “How well does our execution match up with our stated strategy?” “Are we as an organization efficient, effective and predictable?” Leaders across most organizations want to know the answers to these questions.

    This workshop is for anyone who has asked these questions or wants to help the organization find the answer to these questions. This …

  • Agile & Scrum

    Professional Agile Leadership Essentials™ (PAL-E)

    Professional Agile Leadership Essentials™ (PAL-E) is a hands-on, activity based class in which managers and leaders of agile teams gain a strong understanding of how to best support, guide, and coach their teams to create the conditions for great agility.

    Being an agile organization requires senior leaders, middle managers, and agile team members to change the way that they organize their …

  • Agile & Scrum

    Professional Agile Leadership™ – Evidence-Based Management™ (PAL-EBM)

    With markets and customer needs constantly changing, organizations need information and evidence that helps them adapt quickly to new challenges and opportunities so that they can deliver greater value and achieve true business agility. Yet often organizations that use Agile product development techniques use traditional management approaches, expecting leaders to set firm long-term goals and manage progress toward them with …

  • Agile & Scrum

    Professional Scrum Facilitation Skills™ (PSF Skills)

    Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

    A key tenet of Scrum is to put problem-solving …

  • Agile & Scrum

    Professional Scrum Master™ and Product Owner (PSMPO)

    The Professional Scrum Master and Product Owner (PSMPO) course combines the key learning objectives from both Professional Scrum Master™ (PSM) and Professional Scrum Product Owner™ (PSPO) courses. Merging PSM and PSPO together enables side-by-side learning in a way that is not possible when Scrum Masters and Product Owners are trained separately. These learners greatly benefit from having a shared understanding …

  • Agile & Scrum

    Professional Scrum Master™ Level 1 (PSM I)

    Professional Scrum Master™ (PSM I) is an interactive, activity-based course where students gain a strong understanding of Professional Scrum and the accountabilities of the Scrum Master. Through a combination of discussion and exercises, students develop a deep understanding of the underlying principles of Scrum and the Agile mindset while learning the practices applied by successful Scrum Teams.

    In this program students …

  • Agile & Scrum

    Professional Scrum Master™ Level 2 (PSM II)

    Professional Scrum Master™ II (PSM II) course is a 2-day* advanced Scrum Master class designed to support Scrum Masters in their professional development. The PSM II course is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey.

    PSM …

  • Agile & Scrum

    Professional Scrum Product Backlog Management Skills™(PSPBM Skills)

    Professional Scrum Product Backlog Management Skills™ is an interactive course designed to help Scrum practitioners improve their ability to manage all aspects of the Product Backlog and stakeholder communication.

    In this skills-building course, participants will learn techniques and methods to effectively manage a Product Backlog that clearly expresses the Product Goal and brings transparency to what is most valuable for the …

  • Agile & Scrum

    Professional Scrum Product Owner™ Level 1 (CPSO I)

    Professional Scrum Product Owner™ (PSPO) is a hands-on, activity-based course where students explore Professional Scrum and develop an understanding of the critical role that the Product Owner plays on the Scrum Team. Throughout the class, students learn a number of Product Ownership practices that they can use once they leave the classroom while also receiving an introduction to Agile Product …

  • Agile & Scrum

    Professional Scrum Product Owner™ – Advanced (CSPO-A)

    Professional Scrum Product Owner™ – Advanced (PSPO-A) is a hands-on, activity-based course that focuses on helping experienced Product Owners and Product Managers expand their ability to establish a vision, validate their hypotheses, and ultimately deliver more value to their stakeholders. The course goes beyond the topics explored in the Professional Scrum Product Owner (PSPO) class by deepening the attendee’s understanding …

  • Agile & Scrum

    Professional Scrum with Kanban™ (PSK)

    Professional Scrum with Kanban™ (PSK) is an interactive, activity-based training course that teaches experienced Scrum Masters and other Scrum practitioners how to improve the way they work by applying Kanban practices in the context of Professional Scrum. Through theory, case studies and hands-on exercises, students will learn how Kanban practices can help Scrum Teams achieve better outcomes by improving the …

  • Agile & Scrum

    Professional Scrum with User Experience™ (PSU)

    Professional Scrum with User Experience™ (PSU) is a hands-on, activity based course where students experience how Scrum and User Experience (UX) align and integrate to create cross-functional teams that connect more closely with end users and customers, ultimately delivering more value and improving outcomes. By working together in a dual-track agile process, members of the Scrum Team can work more …

  • Agile & Scrum

    Scaled Professional Scrum with Nexus™(SPS)

    The Scaled Professional Scrum with Nexus™(SPS) course is designed as an activity-based workshop where students develop a collection of skills that can be applied to overcome challenges when scaling Scrum. In this course, students work together in a Nexus to organize and simulate a scaled product development project. Throughout this case study based class, common challenges in scaling are presented …

Blockchain
  • Blockchain

    BTA Certified Blockchain Business Foundation (CBBF)

    The Certified Blockchain Business Foundations (CBBF) exam is an elite way to demonstrate your knowledge and skills in this emerging space.

    KEY FEATURES
    • 8 hrs of classroom / instructor-led training
    • Accredited Instructor with industry experience
    • Authorized Courseware
    • Case Studies & real-world examples
    • End of chapter quizzes and simulation exams
    • Certification Exam Voucher included
  • Blockchain

    BTA Certified Blockchain Developer – Ethereum (CBDE)

    The Certified Blockchain Developer – Ethereum (CBDE) exam is an elite way to demonstrate your knowledge and skills in this emerging space. Additionally, you will become a member of a community of Blockchain leaders. With certification comes monthly industry updates via email and video.

    KEY FEATURES
    • 24 hrs of classroom / instructor-led training
    • Accredited Instructor with industry experience
    • Authorized …
  • Blockchain

    BTA Certified Blockchain Developer – Hyperledger Fabric (CBDH)

    The BTA Certified Blockchain Developer Hyperledger Fabric (CBDH) exam is an elite way to demonstrate your knowledge and skills in this emerging space. Additionally, you will become a member of a community of Blockchain leaders. With certification comes monthly industry updates via email and video.

    KEY FEATURES
    • 24 hrs of classroom / instructor-led training
    • Accredited Instructor with industry experience

      • …

  • Blockchain

    BTA Certified Blockchain Security Professional (CBSP)

    The Certified Blockchain Security Professional (CBSP) exam is an elite way to demonstrate your knowledge and skills in Blockchain Security. For current cybersecurity professionals this exam demonstrates your knowledge in an emerging space. Additionally, you will become a member of a community of Blockchain leaders.

    KEY FEATURES
    • 24 hrs of classroom / instructor-led training
    • Accredited Instructor with industry experience

      • …

  • Blockchain

    BTA Certified Blockchain Solution Architect (CBSA)

    The Certified Blockchain Solution Architect (CBSA) exam is an elite way to demonstrate your knowledge and skills in this emerging space. Additionally, you will become a member of a community of Blockchain leaders. With certification comes monthly industry updates via email and video.

    KEY FEATURES
    • 24 hrs of classroom / instructor-led training
    • Accredited Instructor with industry experience
    • Authorized Courseware

      • …

  • Blockchain

    CCC Blockchain Foundation (CCC-BF) Certification

    The Blockchain Foundation (CCC-BF) certification is designed to provide candidates a well-rounded understanding of blockchain concepts. It covers the potential for blockchain applications that can be used for solving real business problems in industry, and an overview of blockchain technology and cryptocurrencies as a use case of blockchain.

    KEY FEATURES
    • 16 hrs of classroom / instructor-led training
    • Accredited Instructor …
Cloud Computing
  • Cloud Computing

    Arcitura Certified Cloud Virtualization Specialist

    The Cloud Virtualization Specialist track is comprised of CCP Modules 1, 2, 16, 17 and 18. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or …

  • Cloud Computing

    Arcitura Certified Cloud Architect

    The Cloud Architect track is comprised of CCP Modules 1, 2, 4, 5 and 6. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • Cloud Computing

    Arcitura Certified Cloud Governance Specialist

    The Cloud Governance Specialist track is comprised of CCP Modules 1, 2, 10, 11 and 12. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or …

  • Cloud Computing

    Arcitura Certified Cloud Professional

    The Cloud Professional track is comprised of CCP Modules 1 and 2. Completion of these courses as part of a virtual or on-site workshop results in each participant receiving an official digital Certificate of Completion, as well as a digital Training Badge from Acclaim/Credly.

  • Cloud Computing

    Arcitura Certified Cloud Security Specialist

    The Cloud Security Specialist track is comprised of CCP Modules 1, 2, 7, 8 and 9. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or …

  • Cloud Computing

    Arcitura Certified Cloud Storage Specialist

    The Cloud Storage Specialist track is comprised of CCP Modules 1, 2, 13, 14 and 15. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or …

  • Cloud Computing

    Arcitura Certified Cloud Technology Professional

    The Cloud Technology Professional track is comprised of CCP Modules 1, 2 and 3. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real-world problems. Completion of these courses as part of a virtual or on-site workshop results …

  • Cloud Computing

    CCC Cloud Technology Associate (CCC-CTA) Certification

    The CCC Cloud Technology Associate™ certification demonstrates that candidates have the basic skill set and knowledge associated with cloud computing and virtualization. It delves into the enhanced capabilities of cloud computing when combined with the latest digitization trends and emerging transformative technologies. The guide highlights the important cloud challenges and risks, provides the corresponding measures to mitigate these, and addresses …

  • Cloud Computing

    CCC Cloud Technology Associate+ (CCC-CTA+) Certification

    The Cloud Technology Associate+ (CTA+) certification from CCC provides an overview of advanced concepts related to cloud, virtualization, and various other terminologies which are seamlessly blended with latest digitization trends and technologies.

    In addition, this certification also provides various hands-on labs on AWS cloud which will help the participants to enhance their understanding and knowledge of virtual machines and storage in …

  • Cloud Computing

    CCC Professional Cloud Administrator (CCC-PCA) Certification

    The Professional Cloud Administrator (PCA) certification from CCC lays out the core components of the cloud administrator function and the necessary skills. Candidates will be able to apply the underpinning administration concepts in an enterprise cloud computing environment while taking into account the impact of the shift of some aspects of a cloud administration role to external cloud providers.

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  • Cloud Computing

    CCC Professional Cloud Developer (CCC-PCD) Certification

    The Professional Cloud Developer (PCD) certification from CCC provides a thorough understanding of the technology platforms and cloud-computing providers. Application developers benefit further from having a thorough understanding, and working-level knowledge, of vendor-neutral application design principles, ensuring that applications provide the most value throughout the application lifecycle.

    KEY FEATURES
    • 16 hrs of classroom / instructor-led online / eLearning / …
  • Cloud Computing

    CCC Professional Cloud Security Manager (CCC-PCS) Certification

    The Professional Cloud Security Manager (PCS) certification from CCC enables the learner to understand how to secure the different cloud computing services and deployment models and also how to design security in the cloud infrastructure, configurations, and applications running within a cloud computing environment.

    KEY FEATURES
    • 24 hrs of classroom / instructor-led training
    • Accredited Instructor with industry experience
    • Authorized …
  • Cloud Computing

    CCC Professional Cloud Service Manager (CCC-PCSM) Certification

    The Professional Cloud Service Manager (PCSM) certification from CCC enables participants to design and deliver cloud services. The certification provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impact operations, and how to adapt existing processes to deliver better services.

    KEY FEATURES
    • 24 hrs of classroom / instructor-led online / eLearning / Self Study
    • Accredited …
  • Cloud Computing

    CCC Professional Cloud Solutions Architect (CCC-PCSA) Certification

    The Professional Cloud Solutions Architect (PCSA) certification from CCC is designed for technology professionals who architect the technology solutions that support the changing requirements due to the adoption of cloud computing, and help organizations leverage the opportunities that cloud is creating. Solution Architects need to understand the impact that cloud is having on business and information architecture, application design, data …

Cyber and IT Security
  • Cyber and IT Security

    Star Cyber Forensic Expert – Network and Virtualization

    <span data-sheets-value="{"1":2,"2":"Star Cyber Forensic Xpert - Network and Virtualization (SCFX) is the most advanced certification in the field of information security. This certification focuses on the two most commonly faced areas of forensic investigation – virtualization and network. SCFX certification provides the practical knowledge of the what, when, where, who and why of an incident within a network and virtual ...

  • Cyber and IT Security

    Star Ethical Hacking Expert

    Star Ethical Hacking Expert is a comprehensive training program that helps learners acquire a fundamental understanding of concepts like information security, hacking, and ethical hacking, and is a must-have guide for any IT security professional. This program covers discusses both basic as well as advanced hacking tools and techniques used by hackers and information security professionals alike, to break into …

  • Cyber and IT Security

    Star Forensic Investigator Computer Hacking

    <span data-sheets-value="{"1":2,"2":"Star Forensic Investigator Computer Hacking (SFICH – 007) is a detailed course that explains the intricacies of a cybercrime and helps deduce its origin.\n\nThe program helps the learners acquire a fundamental understanding of tools and techniques to conduct forensic investigations, detailing all aspects of digital forensics from detecting an intruder’s footprints, to take necessary preventive steps, and to properly ...

  • Cyber and IT Security

    Star Incident Handler Expert

    Star Incident Handler Expert is a comprehensive certification training program designed to help learners acquire skills required to manage enterprise …

  • Cyber and IT Security

    Star Mobile Forensic and Advance Security

    Star Mobile Forensic and Advance Security – SMFAS is one such course that details out the intricacies of forensic investigative techniques for mobile OSs to better their defence against commons threats and attacks. The course helps learners acquire skills like deploying techniques to track hackers, identifying the source of attack, recovering stolen data and much more.

    Mobile device forensics is best …

  • Cyber and IT Security

    Star Penetration Testing Experts

    Star Penetration Testing Experts (SPTE) is a comprehensive certification program that will take the learners through everything they need to know about penetration testing and ethical hacking. It helps learners master the skillset they need to establish a successful career as a penetration tester. SPTE explains different facets of pen testing, which are majorly used for preparing a defence mechanism …

  • Cyber and IT Security

    Star Secure Programmer Expert – .NET

    Star Secure Programmer Expert – .NET is a detailed course that helps the learner to identify and address the various bugs, defects and logic flaws in a computer program. These defects leave the program vulnerable to various kinds of threats.

    The SSPE-.NET program is intended for programmers who are responsible for designing and building secure programs for the web, desktop and …

  • Cyber and IT Security

    Star Secure Programmer Expert – Java

    <span data-sheets-value="{"1":2,"2":"Star Secure Programmer Expert – Java is an exhaustive program that helps the learner to identify and address the various bugs, vulnerabilities and flaws in the logic of a program. These defects leave the software vulnerable to various kinds of threats. The program teaches about defensive measures against attacks targeted towards application systems. The SSPE-J program is intended for ...

  • Cyber and IT Security

    Star Secure Programmer Expert – PHP

    Star Secure Programmer Expert – PHP is a comprehensive course intended for programmers who wants to understand fundamental practices of secure software development and deploy those practices in designing and building secure web applications. The course provides the learners in-depth knowledge about security design for web applications, securing user input through validation techniques, understanding error management, SQL injection mitigation, and …

  • Cyber and IT Security

    Star Security Cyber Analytics

    <span data-sheets-value="{"1":2,"2":"Star Security Cyber Analytics is a thorough training program that will teach learners to spot vulnerabilities, fend off attacks, and immediately respond to emergencies. The program explains the use of various security analytics tools to implement real-time monitoring of servers, endpoints and network traffic, consolidate and coordinate diverse event data from application and network logs, and perform forensic analysis ...

  • Cyber and IT Security

    Star Security Specialist

    Star Expert Security Specialist (SESS) is a comprehensive certification program that helps learners acquire a fundamental understanding of the basic components of network security, critical for securing any network from threats and attacks. The program explains security vulnerabilities associated with different operating systems and networks, cryptography techniques, Intrusion Detection System and its management, VPN, hacking techniques and tools, incident response …

  • Cyber and IT Security

    Star Wireless Security Expert

    <span data-sheets-value="{"1":2,"2":"Star Wireless Security Expert (SWSX) is the most advanced certification course for professionals in the field of wireless network security. This certificate helps the learners acquire a fundamental understanding of how hackers target wireless networks, how to identify risks, design a pre-emptive plan of action to prevent malicious wireless attacks, and develop a more secure infrastructure around critical data ...

Data Science
  • Data Science

    Certified Big Data Architect

    The Big Data Architect track is comprised of BDSCP Modules 1, 2, 10, 11 and 12. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • Data Science

    Certified Big Data Consultant

    The Big Data Consultant track is comprised of BDSCP Modules 1, 2, 3, 4 and 7. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • Data Science

    Certified Big Data Engineer

    The Big Data Engineer track is comprised of BDSCP Modules 1, 2, 7, 8 and 9. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • Data Science

    Certified Big Data Governance Specialist

    The Big Data Governance Specialist track is comprised of BDSCP Modules 1, 2, 13, 14 and 15. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real-world problems. Completion of these courses as part of a virtual or on-site …

  • Data Science

    Certified Big Data Professional

    The Big Data Professional track is comprised of BDSCP Modules 1 and 2. Completion of these courses as part of a virtual or on-site workshop results in each participant receiving an official digital Certificate of Completion, as well as a digital Training Badge from Acclaim/Credly.

  • Data Science

    Certified Big Data Science Professional

    The Big Data Science Professional track is comprised of BDSCP Modules 1, 2 and 3. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site workshop …

  • Data Science

    Certified Big Data Scientist

    The Big Data Scientist track is comprised of BDSCP Modules 1, 2, 4, 5 and 6. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

DevOps
  • DevOps

    DASA DevOps Coach

    The DASA DevOps Coach program aims to help professionals become efficient DevOps coaches by working with teams on building their abilities, knowledge, and behaviors. The DevOps Competence Model will be incorporated in this training as a coaching model for teams and organizations. While agile coaches are responsible for planting ideas, DevOps coaches can help build prototypes together and experiment with …

  • DevOps

    DASA DevOps Fundamentals

    DASA DevOps Fundamentals enables organizations, teams, and individuals to build their capabilities in DevOps.
    It encompasses the latest thinking and best practices in DevOps transformation, including current technology trends and successful case studies. It is a capability-building block for organizations looking to transform themselves, preparing them for the DevOps mindset, which encompasses people, processes, and culture.
    The certification provides overarching guidance for …

  • DevOps

    DASA DevOps Leader

    The DevOps Leader is responsible for leading the DevOps initiative, and creating the framework for teams to scale and achieve maximum business value. This certification program helps leaders understand leadership in the context of DevOps, discusses leadership development models, building teams, and transforming the organization

    DASA DevOps Leader certification™ will examine the essential role of CIO’s in leading, shaping and managing …

  • DevOps

    DASA DevOps Product Owner

    The DASA DevOps Product Owner Certification extends traditional Agile Product Owner programs and deals with the extended set of requirements that the Product Owner faces when teams start to take on both Dev and Ops responsibilities. The program covers the traditional Agile and Scrum concepts and capabilities but in context of DevOps. As a result, this program is ideal for …

  • DevOps

    DASA DevOps Professional – Enable and Scale

    The DASA DevOps Professional – Enable and Scale certification is designed to provide the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps

    KEY FEATURES
    • 16 hrs of …
  • DevOps

    DASA DevOps Professional – Specify and Verify

    The DASA DevOps Professional – Specify and Verify certification extends traditional analysis, test, or architecture training courses through its combination and relation with each other, and puts them in a DevOps context. As teams start to take on DevOps responsibilities, this course will guide them on how to apply their knowledge in new ways, acquire new methods, and begin with …

HelpDesk
  • HelpDesk

    HDI Customer Service Representative (HDI-CSR) Certification

    HDI Customer Service Representative (HDI-CSR) training focuses on call handling best practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors
    This certification verifies that customer service professionals are knowledgeable in the skills and
    techniques required to provide exceptional customer …

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    HelpDesk

    HDI Desktop Advanced Support Technician (HDI-DAST) Certification

    <span data-sheets-value="{"1":2,"2":"Desktop Advanced Support Technicians (HDI-DAST) are trusted support advisors and advocates that focus on providing efficient and effective resolutions to customers as it relates to service requests, incidents, and problems escalated by the service desk and the business. This training focus on enhancing the image of the support organization by providing excellent customer service as well as increasing the ...

  • HelpDesk

    HDI Desktop Support Manager (HDI-DSM) Certification

    <span data-sheets-value="{"1":2,"2":"HDI Support Center Manager (HDI-SCM) training explores how the support center's strategy drives everything the support center does: service delivery, infrastructure implementation, operational processes, workforce management, and support center marketing. Designed for both new and experienced support center managers, this course helps support center managers satisfy operational demands and build a support center that aligns with the organization, adds ...

  • HelpDesk

    HDI Desktop Support Technician (HDI-DST) Certification

    <span data-sheets-value="{"1":2,"2":"HDI Desktop Support Technician (HDI-DST) training focuses on key support center processes and concepts to improve overall support operations, as well as customer service and interpersonal skills that improve the customer's experience.\n\nThis certification verifies that professionals in the desktop support technician role possess the knowledge of customer service and service management processes, as well as the necessary best practices, ...

  • HelpDesk

    HDI Support Center Analyst (HDI-SCA) Certification

    HDI Support Center Analyst (HDI-SCA) training focuses on strategies for effective customer service, emphasizing troubleshooting skills, contact handling procedures across multiple delivery channels, …

  • HelpDesk

    HDI Support Center Director (HDI-SCD) Certification

    <span data-sheets-value="{"1":2,"2":"HDI Support Center Director (HDI-SCD) training focuses on the development and execution of strategic plans that will take the organization to the next level. Participants discover how to realize greater return on investment, develop and maintain formal procedures for increased productivity and consistency, and manage customer perceptions.\n\nThis certification verifies that the support center director possesses the knowledge of service ...

  • HelpDesk

    HDI Support Center Manager (HDI-SCM) Certification

    <span data-sheets-value="{"1":2,"2":"HDI Support Center Manager (HDI-SCM) training explores how the support center's strategy drives everything the support center does: service delivery, infrastructure implementation, operational processes, workforce management, and support center marketing. Designed for both new and experienced support center managers, this course helps support center managers satisfy operational demands and build a support center that aligns with the organization, adds ...

  • HelpDesk

    HDI Support Center Team Lead (HDI-SCTL) Certification

    <span data-sheets-value="{"1":2,"2":"HDI Support Center Team Lead (HDI-SCTL) training ensures that participants learn how to deliver exceptional customer support, promote process improvement, coach for success, and take charge of the day-to-day operational activities of a team. This course is designed for support professionals who need to develop fundamental management and leadership skills.\n\nThis certification verifies that support professionals in a team lead ...

  • HelpDesk

    HDI Technical Support Professional (HDI-TSP) Certification

    <span data-sheets-value="{"1":2,"2":"The HDI Technical Support Professional (HDI-TSP) training focuses on customer service and service management best practices, emphasizing responsive incident escalation, the importance of metrics measurement, knowledge management, problem management, improving teamwork, and stress management.\n\nThis certification verifies that a person in this role understands the skills to serve as an escalation point for providing level 2 or level 3 support."}" ...

Internet of Things (IOT)
  • Internet of Things (IOT)

    Star IoT Security Specialist

    The Star IoT Security Xpert (SISX) is the most advanced certification in the information security domain. This certification focuses on securing the Internet of Things (IoT) devices. The SISX certification provide the knowledge of IoT architecture, attacks, threats and risks, penetration testing and securing connected devices. The course starts with the key concepts of IoT and its security, and then …

  • Internet of Things (IOT)

    Star IoT Specialist

    Star IoT Specialist is a certification program that introduces learners to the key concepts of Internet of Things (IoT). The program helps the learners acquire a fundamental understanding of IoT systems from sensors to SoC board integration, further to constrained IoT environment. The SEIS program also guides the learners to create web interface to IoT system and perform data analytics …

IT Service Management
  • IT Service Management

    Certified Microservice Architect

    The Microservice Architect track is comprised of SOACP Modules 1, 2, 9, 10 and 11. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site workshop …

  • IT Service Management

    Certified Service API Specialist

    The Service API Specialist track is comprised of SOACP Modules 1, 2, 12, 13 and 14. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • IT Service Management

    Certified Service Governance Specialist

    The Service Governance Specialist track is comprised of SOACP Modules 1, 2, 15, 16 and 17. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • IT Service Management

    Certified Service Security Specialist

    The Service Security Specialist track is comprised of SOACP Modules 1, 2, 18, 19 and 20. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • IT Service Management

    Certified Service Technology Consultant

    The Service Technology Consultant track is comprised of SOACP Modules 1, 2, 9, 12 and 18. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site …

  • IT Service Management

    Certified SOA Analyst

    The SOA Analyst track is comprised of SOACP Modules 1, 3, 4, 5 and 6. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site workshop …

  • IT Service Management

    Certified SOA Architect

    The SOA Architect track is comprised of SOACP Modules 1, 2, 3, 7 and 8. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site workshop …

  • IT Service Management

    Certified SOA Professional

    A Certified SOA Professional has completed one specialized certification, multiple specialized certifications, or has met minimum SOACP qualifications by demonstrating proficiency in fundamental service technology, Microservices and service-oriented architecture, plus one additional area.
    There are two SOA Professional tracks. One is comprised of SOACP Modules 1 and 2 and the other is comprised of SOACP Modules 1 and 3. The …

ISO
  • ISO

    Chief Information Security Officer (CISO)

    The PECB Chief Information Security Officer (CISO) training course is designed to help aspiring chief information security officers (CISOs) acquire the knowledge, skills, and strategies required to effectively lead an information security program and ensure adequate protection of information and information assets in today’s complex and evolving digital landscape.

    The PECB Chief Information Security Officer training course provides you with valuable …

  • ISO

    GDPR – Certified Data Protection Officer

    As data protection is becoming more and more valuable, the need for organizations to protect these data is also constantly increasing. Besides violating the fundamental rights and freedoms of persons, not complying with the data protection regulations can lead to risky situations that could harm an organization’s credibility, reputation, and financial status. This is where your skills as a data …

  • ISO

    GDPR Foundation

    The GDPR Foundation training enables you to learn the basic elements to implement and manage a compliance framework with regard to the protection of personal data. During this training course, you will be able to understand the fundamental privacy principles and become familiar with the role of the Data Protection Officer.

    After completing this course, you can sit for the exam …

  • ISO

    ISO 22301 Foundation – BCMS

    ISO 22301 Foundation course is designed to help participants understand the fundamental concepts and principles of a business continuity management system (BCMS) based on ISO 22301. By attending this training course, participants will learn more about the structure and requirements of the standard including the BCMS policy, the top management’s commitment, internal audit, management review, and continual improvement process.

    After attending …

  • ISO

    ISO 22301 Lead Auditor – BCMS

    Given the increasing number of disruptions and the unpredictability of disasters of any kind (natural, occupational, information security), organizations nowadays are aiming at getting certified against ISO 22301 in order to show commitment toward business continuity and ensure that disruptive incidents are detected and properly addressed, thus the management system is continually improved. By becoming a PECB certified auditor, you …

  • ISO

    ISO 22301 Lead Implementer – BCMS

    PECB has designed this training course to prepare its participants implement a business continuity management system (BCMS) in compliance with the requirements of ISO 22301. Attending this training course allows you to gain a comprehensive understanding of the best practices of the business continuity management system and to be able to establish a framework that allows the organization to continue …

  • ISO

    ISO 31000 Foundation

    The ISO 31000 Foundation training course presents the basic principles and approaches of managing risks and opportunities based on the guidelines of ISO 31000. This training course focuses on the main components of ISO 31000: basic terms and definitions, principles of risk management, risk management framework, and risk management process. In addition, each step of the risk management process is …

  • ISO

    ISO 31000 Lead Risk Manager

    The ISO 31000 Lead Risk Manager training course helps participants develop their competences to support an organization create and protect value by managing risks, making decisions, and improving performance using the ISO 31000 guidelines. It provides information regarding the core elements and the effective implementation of a risk management framework, the application of the risk management process, and the actions …

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    ISO

    ISO 31000 Risk Manager

    The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application, as well as the core elements of the risk management framework and steps for a risk management process. In addition, …

  • ISO

    ISO 9001 Foundation – QMS

    ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks …

  • ISO

    ISO 9001 Lead Auditor – QMS

    The PECB ISO 9001 Lead Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables …

  • ISO

    ISO 9001 Lead Implementer – QMS

    The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of …

  • ISO

    ISO/IEC 20000 Foundation – ITSMS

    The PECB Certified ISO/IEC 20000 Foundation training course presents the basic concepts of service management and the requirements of ISO/IEC 20000-1 for a service management system (SMS). In this training course you will learn about the various aspects of an SMS, including the context of the organization, top management involvement and activities, planning and resources for the SMS, controls and …

  • ISO

    ISO/IEC 20000 Lead Auditor – ITSMS

    The PECB ISO/IEC 20000 Lead Auditor training course provides you with the necessary knowledge and skills to conduct service management system (SMS) audits in accordance with widely recognized audit principles, procedures, and techniques. This training course has been developed to reflect the importance of an effective SMS audit. It aims to strengthen your skill set regarding the planning and conducting …

  • ISO

    ISO/IEC 20000 Lead Implementer – ITSMS

    The benefits of implementing a service management system (SMS) based on the requirements of ISO/IEC 20000-1 are manifold: the management system is based on ISO’s high-level structure (HLS) which allows an easier integration with existing management systems, the standard comprises practices proven to be useful in the service management industry, requirements stated in clauses 4–10 allow the organization to establish …

  • ISO

    ISO/IEC 27001 Foundation – ISMS

    ISO/IEC 27001:2022 Foundation training allows you to learn the basic elements to implement and manage an Information Security Management System as specified in ISO/IEC 27001:2022. During this training course, you will be able to understand the different modules of ISMS, including ISMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

    After completing this course, you can …

  • ISO

    ISO/IEC 27001 Lead Auditor – ISMS

    ISO/IEC 27001 Lead Auditor training enables you to develop the necessary expertise to perform an Information Security Management System (ISMS) audit by applying widely recognized audit principles, procedures and techniques.

    During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

    Based on …

  • ISO

    ISO/IEC 27001 Lead Implementer – ISMS

    ISO/IEC 27001 Lead Implementer training course enables participants to acquire the knowledge necessary to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an information security management system (ISMS).

    Information security threats and attacks increase and improve constantly. The best form of defense against them is the proper implementation and management of information security controls and best practices. Information …

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    ISO

    ISO/IEC 38500 Foundation – IT Governance

    ISO/IEC 38500 Foundation training enables you to learn the best practices for the use of IT within your organization. During this training course, you will be able to understand the key principles and practices of IT Governance.

    After completing this course, you can sit for the exam and apply for a “PECB Certificate Holder in ISO/IEC 38500 IT Corporate Governance Foundation” …

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    ISO

    ISO/IEC 38500 IT Governance Manager

    ISO/IEC 38500 IT Governance Manager training enables you to gain a thorough understanding of the core principles for good governance of IT based on ISO/IEC 38500. During this training course, you will also acquire the necessary knowledge to support an organization to apply and manage the ISO/IEC 38500 Evaluate-Direct-Monitor model.

    After becoming acquainted with all the necessary concepts and principles of …

  • ISO

    ISO/IEC 38500 Lead IT Governance Manager

    ISO/IEC 38500 Lead IT Corporate Governance Manager training enables you to acquire the expertise to support and lead an organization to successfully evaluate, direct and monitor an IT Governance model based on ISO/IEC 38500. During this training course, you will also gain comprehensive knowledge of the best practices and core principles of IT Governance and be able to effectively apply …

Linux
  • Linux

    LPI BSD Specialist

    The BSD Specialist certification is part of the Linux Professional Institute (LPI) Open Technology certification program.

    The exam focuses on the practical skills required to work successfully in a FreeBSD, NetBSD or OpenBSD environment and tests the knowledge and skills needed to administer BSD operating systems.

    The typical BSD Specialist certification holder is a system administrator of BSD operating systems. The certification …

  • Linux

    LPI Certified DevOps Tools Engineer

    The LPI DevOps Tools Engineer certification is a proof of competence in employing tools effectively to bring about DevOps development in an organization. It verifies the skills required to utilize open-source tools productively within a DevOps context. Industries use it to validate the proficiency of IT professionals in implementing and managing DevOps projects. A holder of this certification can work …

  • Linux

    LPI Linux Essentials

    The LPI Linux Essentials certification is a globally acknowledged credential designed to validate a candidate’s understanding of the basic concepts and skills required to use Linux. It primarily focuses on open source concepts, command line and scripting basics, Linux operating system principles, security fundamentals, and essential open-source application knowledge. Industries use this certification to confirm individuals’ competence in Linux software, …

  • Linux

    LPI Security Essentials

    IT security is absolutely crucial for individuals and organizations in today’s digital world. The general ability to protect data, devices and networks is a fundamental skill for the responsible use of information technology. Obtaining the Linux Professional Institute Security Essentials certificate is a fantastic way to learn how to protect yourself and to demonstrate your knowledge and expertise in the …

  • Linux

    LPI Web Development Essentials

    The Web Development Essentials certification validates a candidate’s skills and proficiency in the fundamental concepts and practices of web development. It encompasses the core technologies used in creating websites, such as HTML, CSS, JavaScript, and more. The certification signifies an individual’s capability to design, create, and manage interactive and dynamic websites. Industries use this certification as a standard to ascertain …

  • Linux

    LPIC-1

    LPIC-1 is the first certification in the multi-level Linux professional certification program of the Linux Professional Institute (LPI). The LPIC-1 will validate the candidate’s ability to perform maintenance tasks on the command line, install and configure a computer running Linux and configure basic networking.

    The LPIC-1 is designed to reflect current research and validate a candidate’s proficiency in real world system …

  • Linux

    LPIC-2 Linux Engineer

    LPIC-2 is the second certification in the Multi-Level Certification program of the Linux Professional Institute (LPI). The certification proves that you are in charge of the administration of small to medium mixed networks

    To attain LPIC-2 Linux Engineer certification, candidates must complete both 201 and 202 exams

    The LPIC-2 Exam 201 is an advanced-level Linux accreditation, concentrated on the Linux Kernel, system …

  • Linux

    LPIC-3 High Availability and Storage Clusters

    The LPIC-3 certification is the culmination of the multi-level professional certification program of the Linux Professional Institute (LPI). LPIC-3 is designed for the enterprise-level Linux professional and represents the highest level of professional, distribution-neutral Linux certification within the industry. Four separate LPIC-3 specialty certifications are available. Passing any one of the four exams will grant the LPIC-3 certification for that …

  • Linux

    LPIC-3 Mixed Environments

    The LPIC-3 certification is the culmination of the multi-level professional certification program of the Linux Professional Institute (LPI). LPIC-3 is designed for the enterprise-level Linux professional and represents the highest level of professional, distribution-neutral Linux certification within the industry. Four separate LPIC-3 specialty certifications are available. Passing any one of the four exams will grant the LPIC-3 certification for that …

  • Linux

    LPIC-3 Security

    The LPIC-3 certification is the culmination of the multi-level professional certification program of the Linux Professional Institute (LPI). LPIC-3 is designed for the enterprise-level Linux professional and represents the highest level of professional, distribution-neutral Linux certification within the industry. Four separate LPIC-3 specialty certifications are available. Passing any one of the four exams will grant the LPIC-3 certification for that …

  • Linux

    LPIC-3 Virtualization and Containerization

    The LPIC-3 certification is the culmination of the multi-level professional certification program of the Linux Professional Institute (LPI). LPIC-3 is designed for the enterprise-level Linux professional and represents the highest level of professional, distribution-neutral Linux certification within the industry. Four separate LPIC-3 specialty certifications are available. Passing any one of the four exams will grant the LPIC-3 certification for that …

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